Refund & Cancellation Policy

1. 7-Day Cooling-Off Period

Students enrolling in any structured programme may request a full refund of tuition within seven (7) calendar days of initial course access activation, provided that:

• No more than 15% of the total programme curriculum has been consumed or marked complete.
• No graded assessment or milestone project has been submitted for official mentor evaluation.
• A nominal administrative processing charge (not exceeding 5% or ₹1,500, whichever is lower) may be deducted for payment gateway transaction costs.

2. Hardware / Laptop Return Conditions

If a student enrolled in a programme option bundled with a provisioned physical laptop:

• Once the courier package has been unsealed, the physical device cannot be returned for a refund due to manufacturer warranty assignment and anti-tamper security policies.
• In the event of a valid cancellation within the 7-day cooling-off window where the device package remains completely factory-sealed, the hardware may be returned at the learner's shipping expense following inspection.

3. Requesting a Refund

To initiate a formal refund request, email finance@talentxcel.net stating your Order Number, registered email, and reason for withdrawal. Approved refunds are credited to the original payment source within 7 to 10 banking days.